1. Payment Methods
WithKorea24 provides safe and convenient payment services. - Credit Card Payment: Support for major credit cards and debit cards - Naver Pay: Convenient payment through Naver Pay - Payment Processing: Secure payment processing through Hyosung PG - Payment information is encrypted and processed securely.
2. Refund Policy
Pro-rata Refund Calculation
WithKorea24 applies a fair refund policy. If a member cancels after using part of the membership, the amount for the used period is deducted and only the remaining period is refunded.
- Used Period: From membership start date to cancellation request date
- Daily Rate: Payment Amount ÷ Total Membership Days (365 days)
- Deducted Amount: Daily Rate × Used Days
- Refund Amount: Payment Amount - Deducted Amount
Refund Calculation Examples
Example 1: Cancellation after 1 month
Payment Amount: ₩10,000 (3 months) Used Period: 30 days Daily Rate: ₩111 (10,000 ÷ 90) Deducted Amount: ₩3,330 (111 × 30) Refund Amount: ₩6,670
Example 2: Cancellation after 10 days
Payment Amount: ₩10,000 (3 months) Used Period: 10 days Daily Rate: ₩111 Deducted Amount: ₩1,110 (111 × 10) Refund Amount: ₩8,890
Non-Refundable Conditions
- After Membership Expiration: If the membership period has already expired
- Usage Period Exceeded: If the used period exceeds the payment amount
- Below Minimum Amount: If the refundable amount is less than ₩1,000
Refund Processing Time
Once a refund request is received, it will be processed within the following periods: - Credit Card Payment: 3-5 business days - Account Refund: 1-3 business days Refunds will be automatically processed to the original payment method.
3. Cancellation Procedure
If you wish to cancel your membership, please follow these steps: 1. Go to My Page 2. Click the 'Request Refund' button in the Membership section 3. Check the refund amount (automatically calculated by the system) 4. Enter the refund reason (minimum 10 characters) 5. Submit the refund request Once the refund request is received, the membership will be deactivated immediately, and the refund will be processed within the processing time mentioned above.
4. Contact
If you have any questions regarding payment and refunds, please contact us: - Email: info@withkorea24.com - Phone: 031-405-7597 Please include your order number or payment information when contacting us for faster processing.